Samsung India Launches Disaster Relief & Care Program in Punjab to Support Affected Customers
Pune (Voice news service):- Samsung has launched its dedicated Disaster Relief & Care Program in Punjab to extend timely support to customers and communities affected by recent floods. The program has been carefully designed to provide essential household services in disaster-hit regions through care camps equipped with basic appliances and emergency kits.
Over the years, Samsung has risen to support communities during difficult times through various initiatives — from Valley of Hope in Srinagar (2014) to Care for Kerala (2018) and Care for Maharashtra (2019). These interventions have helped thousands of people access basic amenities, rebuild their lives, and find hope in challenging circumstances.
A Care Camp for Every Need
In Gurdaspur, Punjab, where recent floods have disrupted lives, Samsung has already begun receiving requests for assistance through its contact centers and service centers. People are continuously reaching the camp for support, and numbers are expected to rise as local announcements and communication spread across nearby villages.
Most of the requests are related to water-submerged smartphones, washing machines, and refrigerators — vital appliances that families depend on every day. To ensure quick relief, Samsung has deployed its customer service teams to assist directly on-ground.
To make people aware of these camps, posters have been placed by branch offices at authorized service centers, banners are live on Samsung Members, social media posts are being amplified organically, and local announcement vehicles have been deployed across affected villages in Punjab.
Apart from Punjab, to ensure readiness for other emergencies, Samsung has pre-positioned large tents and essential relief kits at four major locations — Delhi, Mumbai, Kolkata, and Chennai. These mobile care centers will be activated in disaster-affected regions to offer: