Pune (Voice News Service): Noble Hospitals and Research Centre receives NABH certification for emergency department . The quality certification involves rigorous evaluation and audit of processes to ensure safe and high quality emergency care. Noble Hospital joins a select group of hospitals in Pune and India to receive this certification. The management of Noble Hospital handed over the received certificate to the team of emergency department.
Dr. Prathamesh Raut Consultant & Incharge Department of Emergency & Trauma at Noble Hospital and Research Centre said that the working methods at our emergency department are devised in a very structured way in the form of standard operating procedures. In every step of any distress call, right from that moment itself, the entire quality standards are applicable for all staff at the emergency department. Right from the timelines to the handling by qualified personnel handling the patient in the ambulance itself, starting the treatment, maintaining the window period to activating the standby system and facilities, every process is carried out in a structured format. Also the waiting time at Emergency Department is minimal and it is ensured that the patient gets the desired bed and the facilities as soon as possible.
He said that since the SOPs are standardized, no step is missed and every patient gets equal quality treatment. All these SOPs were already in place because of the JCI gold seal and we have ensured that we update those for continual improvement.
He added that we have an yearly induction program including those who have already been working. The personnel who have newly joined have a probation induction period of one week to ensure they understand all the processes.
NABH is a quality accreditation board for hospitals in India and sets standards for healthcare facilities in India. These are based on International practices and aimed to promote quality care and patient safety . The NABH certification for emergency department is valid for a period of two years.
Dr. Divij Mane, Director, Noble Hospitals and Research Centre said that the certification demonstrates the quality care and patient safety for those admitted in the emergency department. Last year we received the JCI Gold Seal which is considered to be the highest quality certification globally. Now with NABH for the emergency department, we have furthered our efforts to continuously improve on quality and safety for the benefit of patients.
Dr. Dileep Mane , Chairman and Managing Director Noble Hospitals and Research Centre congratulated the emergency department team. He said that this certification is another important milestone in our journet and furthers our mission to offer world class services to our patients.
